Training and Performance Assurance - Article - Introduction to Training and Performance Assurance

Training workers and assuring their reliable performance of critical tasks is one of nine elements in the RBPS pillar of managing risk. In the context of process safety management systems, this chapter describes the meaning of training, the attributes of a good training system, and the steps an organization might take to implement a robust training program. Section 14.2 describes the key principles and essential features of a management system for this element. Section 14.3 lists work activities that support these essential features, and presents a range of approaches that might be appropriate for each work activity, depending on perceived risk, resources, and organizational culture. Sections 14.4 through 14.6 include (1) ideas for improving the effectiveness of management systems and specific programs that support this element, (2) metrics that could be used to monitor this element, and (3) issues that may be appropriate for management review.