Dealing with Difficult People

Originally delivered Aug 5, 2009
Developed by: AIChE
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    Archived Webinar
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Often times we end up working with individuals who are difficult to get along with. Problems arise when we are tasked with encouraging, motivating and managing these individuals. This can especially be true in an academic situation. In this webinar, Professor Douglas Ludlow shares his insight and advice about how to deal with difficult people.

Dr. Ludlow has served as Chemical Engineering Department Chair for thirteen years at two different universities and at three different times. Early in his tenure as a department chair he participated in the University of Missouri System’s Presidential Academic Leadership Institute and helped prepare a document for department chairs and center directors on how to deal with difficult individuals and situations. Since that time, this information has been used on numerous occasions, to help with a variety of administrative issues. Although the examples are set in an academic situation, the personnel interactions and situations are fairly universal and can be applied to all types of working environments.


Dr. Douglas Ludlow

Dr. Douglas Ludlow is currently a Professor at Missouri University of Science and Technology in Rolla, Missouri. He has a B.S. in Chemical Engineering from Brigham Young University, and a Ph.D. in Chemical Engineering from Arizona State University.

Dr. Ludlow began his professional career working for Monsanto at their Soda Springs, ID elemental phosphorous facility where he worked as a process engineer for about one year.  He returned to school and completed his doctorate in chemical engineering at Arizona State University in 1986.  He began his academic career at the University of...Read more

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