In the TV show Mad Men, lead character Don Draper observes, “Change is neither good nor bad. It simply is.” Although he was commenting on the 1960s demolition of New York Penn Station, he could easily have been talking about our current events.
The pandemic has accelerated change. “We are hit every day with volatility, uncertainty, complexity, and ambiguity — what the U.S. Army refers to as ‘VUCA.’ We’re in a VUCA environment on steroids,” says Mark Polson, principal and founder of Polson and Associates, an innovation consultancy. According to Polson, this flux forces us all to learn to adapt the ways in which we live and work in real time.
Building our resilience can help us to adapt more easily to a VUCA environment. “The biggest drivers of resiliency are emotion regulation, self-compassion, and cognitive agility. According to our research, highly resilient individuals score in the top quartile in these three areas and fare better in times of distress,” says Allison Yost, regional vice president of behavioral science for BetterUp, a leadership development platform. BetterUp found highly resilient individuals are 31% more productive at their jobs and report 35% higher well-being than their less-resilient colleagues...
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