CEP: Career Corner - How to Communicate Difficult Messages | AIChE

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CEP: Career Corner - How to Communicate Difficult Messages


Have you had to deliver a difficult message to someone lately? Perhaps it was to an individual whose performance was below expectations. Or maybe it was to a group of employees about upcoming layoffs or cancelled bonuses. It wasn’t fun, was it? As a past corporate manager and now as a business owner, I have been on both sides of these difficult conversations and know it can be just as stressful to deliver bad news as it is to receive it.

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