A frequent comment from workers is, “What can I do to improve the safety of our processes? I am just the operator (or technician, mechanic, etc.). I just turn valves, operate the equipment, take samples, turn wrenches, adjust the equipment.” It is true that operators and maintenance people can’t change the chemistry, redesign equipment, or change materials of construction. However, they have the best view of the process. They know how it behaves, how equipment fails, and under what conditions the process runs best.
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