(52b) Ditch the Term Operational Discipline to Drive Better Culture: Why the Term Is Not Helpful and Better Options for Instilling Positive Process Safety Culture
AIChE Spring Meeting and Global Congress on Process Safety
2023
2023 Spring Meeting and 19th Global Congress on Process Safety
Global Congress on Process Safety
What Should be Keeping You Up at Night but Isn’t: Things Everyone Should Know about Process Safety
Tuesday, March 14, 2023 - 8:30am to 9:00am
For many people, the term âdisciplineâ has a negative and punitive connotation. And the term âoperationalâ focuses the spotlight solely on Operations. The two terms taken together may imply to some people that willful Operator error is a root cause of some failures. Failures may involve engineering design, specification, manufacturing, installation, logistics, maintenance, or many other causes which likely stem from causes embedded within those management systems. Thorough failure analysis will identify those systemic causes and follow-up corrective actions may be targeted at the upstream source or sources.
Healthy culture requires in a positive, inclusive, and curious environment that seeks to continuously learn and improve without casting blame. Even if the term âoperational disciplineâ is not intended to place blame or point at Operators, the choice of words defeats that aspiration. When seeking to build or improve process safety culture, choose language that supports a positive, learning environment of ownership and empowerment by the workforce. And support those words with management actions and accountability.
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