JOANNA BENSON is a commercial technology and applications engineer at Air Products based in Atlanta, GA (Phone: (404) 353-9418; Email: jamesjn@airproducts.com). She focuses on technical applications and business development of industrial gases in the chemicals, pharmaceuticals, power, and water markets. She has spent most of her career in the industrial gas industry, with positions in commercial technology, energy research and development, and HyCO Global Operations. She holds a BS in chemical engineering from Washington and Lee Univ., and MChE and PhD degrees in chemical engineering from Carnegie Mellon Univ.