Work Would Be So Much Easier Without People

An Approach to Conflict Management
Originally delivered Mar 24, 2011
Developed by: AIChE
  • Type:
    Archived Webinar
  • Level:
  • Duration:
    1 hour
  • PDHs:

Share This Post:

You will be able to download and print a certificate for these PDH credits once the content has been viewed. If you have already viewed this content, please click here to login.

Our training as engineers focuses on the physical sciences, and the relationships we learn about are generally mathematical ones. However, the day-to-day work of engineering requires constant interactions with people, and our career success depends as much on how we handle those interactions as it does on our technical abilities. Of particular importance is the way we manage interpersonal conflict at work.

In this fascinating and practical talk Dr Alan Rossiter, 2010 Chair of the South Texas Local Section, contends that conflict is not necessarily a bad thing. Rather, if we learn to handle conflict situations with respect and consideration, and look beyond the short-term discomfort they bring, they can be turned into growth experiences both for us individually and for our organizations.

The 'soft' skills discussed in this presentation are themes in Dr. Rossiter’s new book titled 'Professional Excellence, Beyond Technical Competence'.




Do you already own this?

Log In for instructions on accessing this content.


AIChE Member Credits 0.5
AIChE Members $69.00
AIChE Undergraduate Student Members Free
AIChE Graduate Student Members Free
Virtual Local Section Members Free
Non-Members $99.00
Webinar content is available with the kind permission of the author(s) solely for the purpose of furthering AIChE’s mission to educate, inform and improve the practice of professional chemical engineering. All other uses are forbidden without the express consent of the author(s). For permission to re-use, please contact