In differing degrees, popular press, popular literature and academic literature present the arrival of Millennials (born 1979-1994) in the workplace as a profound and generally negative phenomenon. Baby Boomers and Gen X workers may complain that Millennials “just don’t get it.” And the Millennials may claim that the Boomers and Gen Xers “just don’t get it.”
Does the presence of four generations in the workplace necessarily lead to conflict and frustration? What might organizations or individuals do in response? This presentation examines key characteristics of the generations, considers where clashes may occur and presents alternative approaches to dealing with the generations.
Dr. Tracy Russo, Associate Professor at the University of Kansas Department of Communications, will present on her research. Dr. Russo's research focuses on Millennial differences in the workplace: evaluating the extent to which Millennial workers are like and different from workers from other generations; the role of life stage; the role of other demographics and individual differences.
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