S. Greg Starks, Regional Sales Manager, USA/Canada, graduated with a BS in Mechanical Engineering from Texas A&M University, College Station, Texas, USA. While working at the Shuttle Support Thermal Control Systems Analysis Group of Rockwell International, Houston, Texas, he performed thermal analyses for the space shuttle and developed geometry models for the shuttle/space station. From 1994 – 1999, Starks was employed at HTRI, developing calculation engines for our software as well as a quality control database to track program changes. He then moved to Austin, Texas, to work as the Software Engineering Manager for Tanisys Technology, Inc., a supplier of automated test equipment for semiconductor memory technologies. When he rejoined HTRI, Starks was responsible for enhancements to the Xist calculation engine. He now leads sales efforts in the United States and Canada and assists with HTRI’s training initiatives.