(18b) Evaluating and Improving Operational Discipline | AIChE

(18b) Evaluating and Improving Operational Discipline

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DuPont defines operational discipline as a deeply rooted dedication and commitment by each member of the organization to carry out each task, the right way, each time. Operational discipline reflects the strength of an organization's safety culture in making process safety management systems effective and in providing tangible results for preventing injuries and incidents. Achieving high levels of operational discipline can be difficult, though, partly since methods for evaluating and improving performance have not been well characterized. This paper reviews efforts to evaluate operational discipline from both organizational and individual perspectives using self-assessments, audits, and incident investigations and to improve performance using a toolbox of best practices.