(55s) An Approach to Understanding Worker Interactions with Procedures Under Normal Working Conditions
- Conference: AIChE Spring Meeting and Global Congress on Process Safety
- Year: 2019
- Proceeding: 2019 Spring Meeting and 15th Global Congress on Process Safety
- Group: Global Congress on Process Safety
- Time: Monday, April 1, 2019 - 5:00pm-7:00pm
Two studies, one involving industrial tasks Second Life® (Study 1), the other at Shells Robert, LA training facility (Study 2), were used to test and develop the behavior assessment technique. In Study 1, the behavior of 13 participants from offshore drilling conducting tasks in either day or night conditions was assessed. In Study 2 the behavior assessment technique was used to test if experience accounted for behavior difference in 25 participants from high-risk industries. Results demonstrate the success of applying the assessment techniques through identifying how the behavior of the participants changes according to their experience and familiarity with the tasks the were performing. Further analysis identified recommendations for design and work flow changes of both written procedures and specific equipment. In conclusion, the initial results suggest the assessment technique is an important contribution to the methods use for understanding early interventions to improve safety in the process industry.