Be curious, not furious, when conflict occurs
2024-04-23
Getting curious, instead of furious, when conflict arises in your team, asking those causing disruption how they came to their conclusions and the personal significance of their opposition, advises communication specialist and author Leah Mether. Doing so fosters a sense of respect, allows the other person to feel heard and also increases the chance that they'll truly hear your response, Mether writes.
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