Identifying Root Causes in Auditing

Global Congress on Process Safety
AIChE Spring Meeting and Global Congress on Process Safety
April 30, 2013 - 10:15am-10:45am
AIChE 9th Global Congress on Process Safety

April 28-May 1, 2013

San Antonio, TX
Call for Papers


Title: Identifying Root Causes in Auditing


David M. Heller, CSP, CPSA, Manager, DC Business Unit, Richard A. Santo, Jr., Principal Engineer, David A. Kahn, Sr. Associate Engineer

AcuTech Consulting Group
1600 Tysons Blvd., Suite 800
McLean, VA 22102
Tel: 703-245-3011


Process safety management auditing has historically consisted of examining a facility on an element-by-element basis, developing findings and recommendations.  It is also possible to look for, and identify deeper, root causes that may be the source of multiple audit findings.  Identifying and correcting these root causes may result in longer and deep-seated impacts to a PSM program.

 The auditing root cause approach has benefits for single sites, but has the potential for even greater benefits if significant common root cause findings are identified between multiple sites that can be addressed at a group or corporate level.

 Often, the root cause findings are found in the realm of process safety culture.  Examples include:

  • A culture of “compliance only”.  Multiple sites are focused on basic compliance with OSHA PSM (for example, or Seveso or KOSHA for international sites), not “compliance plus”.  The sites would benefit from setting their goals to exceed, rather than just meet, the regulatory requirements.
  • An “inwardly focused” or “parochial” culture exists.  When sites develop their PSM programs internally, without benefitting from the expertise at other sites or around industry – PSM audits are conducted largely by site personnel; PHAs are led by site personnel; the mechanical integrity program is developed by site personnel, etc.  This is often evidenced by a relative lack of action items generated from past audits and PHAs.
  • A culture of “normalization of deviation” exists.  Issues that are readily apparent to outside observers are not noticed by plant personnel.  Examples include:  acceptance of large numbers of open/backlogged items and plant personnel not reacting to unsafe acts or conditions during plant walkthroughs with external auditors.

This paper will outline the process of identifying auditing root causes, with examples, and provide examples of how to develop overarching recommendations to address these issues.

Professional Development Hours
0.5 PDHs
You will be able to download and print a certificate for these PDH credits once the content has been viewed. If you have already viewed this content, please click here to login.

Would you like to access this content?

No problem. You just have to complete the following steps.

You have completed 0 of 2 steps.

  1. Log in

    You must be logged in to view this content. Log in now.

  2. Purchase Technical Presentation

    You must purchase this technical presentation using one of the options below.
    If you already purchased this content recently, please click here to refresh the system's record of ownerships.


Credits 0.5 Use credits
List Price $25.00 Buy now
AIChE Members $15.00 Buy now
AIChE Undergraduate Student Members Free Free access
AIChE Graduate Student Members Free Free access
Related Topics: